Drop us an email at firstname.lastname@example.org with the part numbers and quantities and we'll get back to you. Want to organise a call to work things out? We can do that too.
SMS Machine Automation based in the UK are AVP for ABB Motion and therefore able to supply parts to OEM's and end users.
Please note that our live chat on the website is only staffed during UK office hours but if you want to leave a message and your email there we'll get back to you.
If you have any questions let us know, the answers to the most frequently asked questions from our international customers are below.
Can I use my own courier?
We are happy to quote you for delivery by courier to your location, or we can absolutely have your courier/shipping forwarder to collect the package from us.
What is the cost for shipping?
There isn't a fixed price, we work with a number of couriers to get the best deal for you on your package dependent on it's weight and destination. Get a quote and we'll give you the options you require for shipping.
If I urgently require parts how quickly can you despatch them?
It depends. There are many thousands of parts from ABB and some have different lead times. Ask us for a quotation and we always give an indication of delivery time. If you need something urgently tell us, and we will also give prices for express air-freight.
Do you ship ABB parts to my country?
We can sell parts to you as long as there is no official ABB source in your country, we will give you details of a national ABB representative or outlet if you ask for a quote.
Are there restrictions as to parts you can sell?
There may be. Some parts cannot be sold due to trade law, but we will notify you at quotation stage if we cannot send any part of your requirement to your country, there may be an alternative source.
If your question is not answered here just ask us - email at email@example.com